RESTORE

According to Buildings Department, Mini-storage refers to premises providing separate self storage cubicles to individuals for storing household goods or to small business for storing inventory or archived records.

1. Safety is our priority. All of our mini storage facilities are designed and built according to the safety requirements of the Fire Services Department and Buildings Department. 2. Our facilities are equipped with fire sprinklers (where applicable) with storage clusters separated by 2-hour rated fire walls. 3. Our facilities are located in godown/industrial buildings meeting government lease requirements of the Lands Department. 4. Designated parking is available to our customers for accessing our storages 24 hours every day. 5. Our facilities are managed to international standards stipulated by the Self Storage Association Asia.

Yes, our customers can access our facilities 24/7/365 with a smart access card.

We provide designated parking for our customers at most of our storage facilities. In addition, all our facilities are all within a few minutes for public transportation hubs such as MTR stations, light rail and tram stops.

1. Present valid identification documentation (HKID for individuals; business registration certificate for companies) 2. Provide a valid address proof issued within 3 months (e.g. utility bills, bank statements, government rates bills) 3. Settle payments for security deposit and initial storage fee And happy storing! However, to ensure a safe and pleasant storage environment for everyone, we do reserve full discretion over all requests to access or use our storage facilities.

Yes. We require a security deposit equivalent to 1 month’s regular storage fee. This is fully refundable upon move-out when relevant conditions are met. Please note security deposits cannot be used to offset storage fees, relocation or any other fees payable by customers.

Our minimum initial storage period is 1 month and the maximum is 12 months, both conveniently renewable upon expiry.

If you require any assistance with relocation, we will be most happy to help. Please contact us at 6633 8008 for further information.

To comply with relevant government regulations and maintain a pleasant environment for all our customers, certain storage restrictions apply at our storage facilities. According to regulatory requirements by the Fire Services Department and the Lands Department, as well as international standards stipulated by the Self Storage Association Asia, dangerous goods (such as drugs, corrosives, oxidizing material, flammables, gunpowder, guns, battery and tires), food and other perishable items, illegal items and items that cause nuisance (such as ashes), are prohibited from mini storage facilities. In addition, we do not advise customers to store any valuable items, cash or items that are irreplaceable and/or of sentimental value in mini storage facilities. Customers are required to declare the items stored and agree to the storage restrictions above in our standard declaration form. Non-compliant customers risk violating the laws of Hong Kong and will be asked to vacate the storage unit, potentially also giving up all unutilized storage fees as well as security deposit. For more information, please contact us at 6633 8008.

According to government lease requirements by the Lands Department, our facilities can only be used for storage purposes by our customers.